1. Subscription Cancellation
You can cancel your subscription at any time from your dashboard. Here's what happens when you cancel:
- Your subscription will remain active until the end of your current billing period
- You will retain access to all premium features until the subscription expires
- No further charges will be made after the current billing period
- Your account will automatically downgrade to the Free tier when the subscription expires
2. How to Cancel
To cancel your subscription:
- Log in to your BlushFolio account
- Navigate to Dashboard → Billing
- Click on "Cancel Subscription"
- Confirm your cancellation
No need to contact support - you can cancel anytime yourself!
3. Refund Policy
Monthly Subscriptions:
- Monthly subscriptions are non-refundable
- You can cancel at any time and keep access until the end of the billing period
- No partial refunds for unused days in the billing period
Annual Subscriptions:
- Annual subscriptions have a 7-day money-back guarantee
- Request a refund within 7 days of purchase for a full refund
- After 7 days, annual subscriptions are non-refundable
- Pro-rated refunds are not available for early cancellation
4. Requesting a Refund
To request a refund (within the 7-day window for annual plans):
- Contact our support team through your dashboard
- Provide your subscription details and reason for refund
- Refunds will be processed within 5-7 business days
- The refund will be credited to your original payment method
5. Downgrade Effects
When your subscription expires or is cancelled:
- Your account will revert to Free tier limits
- Existing content beyond Free tier limits will be preserved but not editable until limits are met
- Premium features (custom domain, branding removal, etc.) will be disabled
- Analytics data older than 7 days will no longer be accessible
Tip: Download your data before cancelling if you want a backup!
6. Payment Failures
If a recurring payment fails:
- We'll notify you via email
- You'll have 7 days to update your payment method
- We'll attempt to charge again after 3 days
- After 7 days of failed payment, your subscription will be cancelled
- Your account will downgrade to Free tier
7. Reactivation
You can reactivate your subscription at any time:
- Go to Dashboard → Billing
- Select your preferred plan
- Complete the payment process
- Your premium features will be restored immediately
8. Account Deletion
If you want to permanently delete your account:
- Cancel any active subscriptions first
- Go to Settings → Account
- Click "Delete Account"
- Your data will be permanently deleted within 30 days
Warning: Account deletion is irreversible!
9. Pricing Changes
If we change our pricing:
- Existing subscribers will be notified 30 days in advance
- Your current price is locked in until your next renewal
- You can cancel before the price change takes effect
10. Questions?
If you have any questions about cancellation or refunds, please contact our support team through your dashboard.